Changes to Microsoft Windows Operating System Support in Campbell Scientific Software

by Dana Worley | Updated: 07/19/2017 | Comments: 0

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In an April 2016 blog article (“Handling New Device Drivers in a Changing Windows World”), I wrote that Campbell Scientific was ending Windows XP support for our hardware device drivers. In that article, I also mentioned that Windows XP support might end for other products in the future. While we strive to maintain compatibility across our product line and with other manufacturers' products that we support, sometimes advancing technology or unmitigated security risks require the end of support for some products.

Starting with the releases of LoggerNet 4.5, PC200W 4.5, PC400 4.5, and DevConfig 2.15, we are discontinuing support for Windows Vista and Windows XP.

What does this mean for you?

If you attempt to install new or upgrade existing Campbell Scientific software that is released after 30 June 2017, you will receive a warning message that the software may not function correctly:

Windows Vista warning message

You can continue with the installation by choosing Yes, but as the message indicates, the software may not function correctly.

So, what does “may not function correctly” mean? Presently, the only known incompatibilities are with device drivers, as discussed in the device driver article referenced above. However, because we no longer develop for or test these operating systems, there may be other incompatibilities of which we are unaware.

Planning for the Future

If you are operating Campbell Scientific software under Windows XP or Windows Vista, I strongly encourage you to begin making plans now to upgrade to a supported and actively maintained operating system. This helps ensure you are running in a secure and stable environment, and you will be less likely to experience Windows OS-related compatibility issues with Campbell Scientific products.

Microsoft maintains a Windows Lifecycle Fact Sheet that can be found via an Internet search. This fact sheet lists anticipated end-of-support dates for its operating systems. Keep in mind when upgrading to a new operating system, that Microsoft ended its mainstream support for Windows 7 in January 2015, and plans to end extended support in January 2020.

I hope this article has provided the information you need to plan for the changes to our software installations. If you have questions or comments about these changes, please leave a comment below.

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About the Author

dana worley Dana Worley, now retired, joined Campbell Scientific, Inc., in 1997. As an Application Engineer, Dana provided technical support and training to customers, and she developed online and written documentation. Other roles included management of R&D projects, software products, and a Software Test and Support group. Dana most recently managed our Technical Support Team in the Client Services department. She enjoys hiking, biking, traveling, and photography, and she is an accomplished artist, specializing in kiln-formed glass.

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